Download & Storage Guide
Download every Soul Chemist product correctly, request secure access to large Google Drive libraries and build a permanent, backed-up sample collection that stays ready for every session.
Digital products are not streamed from the store. Download the files, extract compressed archives and keep your own local copy. Private Google Drive access is a delivery method for large products—not permanent cloud storage for your personal workflow.
Not every product downloads in the same way.
The correct route depends mainly on product size. Follow the instructions shown on the confirmation page, delivery email or product download document.
Direct download
Used for products that can be delivered efficiently through the normal order or download system.
- Open the order confirmation or delivery email.
- Select the product download button.
- Allow the file to finish before opening it.
- Extract the ZIP and move the library to permanent storage.
Google Drive access
Used when a library is too large or complex for a practical single standard-store download.
- Open the private Drive link supplied with the order.
- Sign in to the correct Google account.
- Request access and wait for purchase verification.
- Download the approved folder or its main sections.
How private Drive delivery works.
Large Soul Chemist libraries are restricted to verified customers. The link may open before access has been approved; this is normal and does not mean the order has failed.
Use the link supplied with your purchase
Open it from the order confirmation, download document or delivery email. Do not use a copied link from another customer.
Choose the correct Google account
Use the same email as the purchase whenever it is connected to a Google account. If you use another address, include the order number in the access request.
Select “Request access”
The request sends the owner the Google-account email asking to open the private library. Submit it only once.
Access is checked manually
The request is matched to a valid purchase before the library is shared. Approval is handled during the support window shown below.
Reopen the link after access is granted
Google may send an approval email. You can also reopen the original link while signed in to the account used for the request.
Save the files to your own storage
Download the complete folder or divide a very large library into its main folders. Confirm every transfer before deleting temporary files.
9:00 AM to 9:00 PM, Madrid time
Requests made outside this window remain pending until support is available. Send one request from the correct Google account and allow time for manual purchase verification.
Large libraries need a delivery system built for large folders.
Some products contain tens of gigabytes and thousands of individual files. Private Drive delivery keeps the original directory structure intact and avoids forcing an extremely large library through a standard single-file storefront download.
Large capacity
Suitable for libraries that exceed the practical size of standard product delivery.
Folder structure
Preserves pack names, subfolders and product organization for easier storage.
Restricted access
Only approved Google accounts can open the private customer library.
Purchase security
Manual verification helps prevent public sharing and unauthorized distribution.
Private access protects the product and the customer. Do not share the Drive link, request access for unrelated accounts or upload the library to public folders. Your licence permits use in productions; it does not permit redistribution of the original files.
Use the method that matches the library size.
Google Drive downloads files through the browser. A folder may need preparation or compression before the transfer begins, especially when it contains many items.
Download the complete folder
- Open the approved library in Drive.
- Select the main folder.
- Right-click and choose Download.
- Wait while Drive prepares the download.
- Save every generated file to the same destination.
Use this when the library and available storage make one complete download practical.
Download in main sections
- Open the product’s main folder.
- Choose one category or subfolder at a time.
- Download and verify that section.
- Extract it into the correct master folder.
- Continue until the full library is stored locally.
This is usually more reliable for very large libraries, slower connections or limited temporary space.
Stay signed in to the approved Google account during the complete download.
Wait for Drive to finish preparing large folders before assuming the download has failed.
Compare folder names and file counts before deleting archives or temporary copies.
Downloading the same huge folder repeatedly in several browser tabs.
Dragging a Drive folder directly to the desktop; use the Download command instead.
Renaming or moving internal MPC expansion files before installation.
Check cookies, pop-ups and the destination folder.
Google Drive’s web download process can fail when third-party cookies are blocked. Allow the required Drive download cookies, check whether the browser blocked multiple downloads and confirm that the selected destination has enough free space.
Build a library that stays connected.
The best storage system is simple: one permanent master library, a separate backup and folder names that never change after projects begin using them.
Use a reliable SSD
An internal or external SSD provides fast browsing and loading for large sample collections. Connect it before opening projects that reference its files.
Keep an independent backup
A second drive protects the library if the working drive fails, is lost or is reformatted. A shortcut or cloud-only placeholder is not a backup.
Keep active files offline
If a cloud-sync service is used, mark the production library as always available locally so the DAW does not wait for files to download during a session.
Useful when the same external drive must move between both systems.
Appropriate for a modern Mac-only SSD library.
Best suited to Windows; macOS normally has limited write support without additional software.
Never reformat storage that already contains important files unless a verified backup exists. The store is not responsible for files lost through drive failure, deletion or formatting after delivery.
Keep products separated and searchable.
Preserve the internal organization supplied with each product. Add the master folder to your DAW browser and use operating-system search rather than renaming thousands of files.
Soul Chemist Library/
├── Sample Packs/
├── Drum Kits & Breaks/
├── MPC Expansions/
├── Bundles/
└── Documentation/
Confirm the library in four checks.
Do not delete the original archive or temporary download until the extracted library has been opened and checked.
Open the main folders
Check that every expected product and category is present.
Test several WAV files
Preview sounds from different folders to confirm they open normally.
Check the total size
Make sure the extracted library is reasonably consistent with the product information and downloaded files.
Create the backup
Copy the verified master library to a second drive before removing temporary downloads.
The order email, access instructions, licence documents and verified master library.
The original ZIP after extraction and backup, provided the complete library has been verified.
Private Drive links, original archives, raw product folders or unrestricted copies of the sounds.
Fix access, download and storage problems.
Search by symptom. Include the order number, Google-account email and product name when contacting support about a restricted Drive library.
Google Drive says “You need access” +
Sign in to the Google account you want approved and select Request access. Use the purchase email whenever possible. If the Google-account email is different, include the order number in the request or contact support.
I requested access but nothing has happened yet +
Approval is manual and handled during 9:00 AM to 9:00 PM, Madrid time. Submit only one request, remain signed in to the same Google account and reopen the link after the support window begins.
Access was approved but the folder still will not open +
Your browser may be using another Google account. Switch to the exact account that requested access, open the approval email or retry the original link in a browser profile signed in only to that account.
The Drive download does not start +
Allow Drive’s required third-party cookies, check blocked pop-ups or multiple-download permissions and confirm that the browser can write to the selected destination. Then retry one folder rather than opening several downloads at once.
Drive stays on “Preparing download” +
Large folders with many files can take time to prepare. Keep the tab open. If the complete library repeatedly fails, download its main subfolders separately.
A large download stops before completion +
Check the connection, disable sleep temporarily and make sure enough free space remains. Restart with a smaller main folder. Do not rely on a partial archive unless the browser clearly confirms that it resumed successfully.
The ZIP is damaged or will not extract +
Delete the incomplete archive, confirm available storage and download a fresh copy. Extract it locally rather than from a cloud-only or partially synchronized folder.
I do not have enough storage space +
Use a larger internal or external drive. A compressed product can require space for both the archive and extracted library. For very large Drive products, download and verify one main section at a time.
The extracted library appears incomplete +
Compare the downloaded folder names with the Drive library or product description. Check whether several ZIP files were generated and whether every part was saved before extraction.
The external drive is slow or disconnects +
Try another cable or port, avoid unpowered hubs and check the drive’s health and file system. Copy the files to stable storage before importing them into active projects.
My DAW reports missing cloud-stored samples +
Mark the complete library as available offline or move it to a local drive. A cloud placeholder can look like a normal file while the actual audio is not present on the computer.
Can I download a very large library on a phone? +
It may be technically possible, but a computer is strongly recommended for large products because it offers better storage management, archive extraction, folder verification and backup options.
Can I share the private Drive link with a collaborator? +
No. The original library and access link are licensed to the purchaser and must not be redistributed. Export your own production stems or finished work instead of sharing the source files.
I still cannot download the product +
Contact support with the order number, purchase email, Google-account email, product name, device, browser and a screenshot of the exact message.
Contact Support →No matching topic was found. Contact support with the order number, product and exact error message.
Send one complete download request.
For private Drive products, support must be able to match the access request to the purchase.
Download once. Back it up. Keep creating.
Store every Soul Chemist product in one permanent, searchable library and protect it with a second independent copy.








